1. Introduction
These Terms of Service (“Terms”) govern your access to and use of Harpiya Software Technologies, LLC (“Harpiya”) products, services, and websites, including IoT connectivity solutions, travel eSIM services, and related software (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, you must not use our Services.
2. Services Provided
- IoT Platform: Global connectivity, device management, and analytics for IoT deployments.
- Travel eSIM: Purchase, activation, and management of mobile data plans via our mobile application.
- APIs & Integrations: Developer tools, SDKs, and documentation for integration with your systems.
3. Account & Security
- You are responsible for maintaining the confidentiality of your account credentials.
- You must promptly notify Harpiya of any unauthorized use.
- We reserve the right to suspend or terminate accounts for violations of these Terms.
4. Payments & Billing
- Prices are listed in USD unless stated otherwise.
- IoT subscriptions and eSIM packages may be billed on a recurring basis.
- Taxes and regulatory fees may apply.
- Automatic renewal may apply unless canceled.
5. Acceptable Use Policy
You may not use the Services to:
- Engage in illegal activities.
- Violate telecom operator policies.
- Attempt to bypass usage restrictions or manipulate billing.
6. Service Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance will be communicated in advance.
7. Termination
- You may terminate your account at any time.
- Harpiya may terminate your access if you violate these Terms or applicable laws.
8. Limitation of Liability
Our total liability is limited to the amount you paid in the last 12 months. We are not liable for indirect or consequential damages.
9. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws. Disputes will be resolved via arbitration or competent courts in Delaware.